Facilities Management

From reactive fixes to proactive care.

Generation is redefining facilities management by shifting the focus from emergency call-outs to ongoing care. We work with multi-site retail clients to identify issues before they become problems—delivering planned inspections, preventative maintenance, and compliance checks alongside our trusted reactive support. With a skilled engineering network and a CAFM-driven helpdesk, we manage your buildings with precision, efficiency, and minimal disruption. The result? Safer stores, longer asset life, and fewer surprises.

  • Helpdesk

    Our 9 step Helpdesk process.

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  • Helpdesk Funtion Processes

    The following processes have been meticulously crafted to ensure a smooth and efficient process for our staff and customers. Please follow these processes accurately.

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  • Completion Report

    Example of a Completion Report

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  • Engineer Report Preston

    An example of an Engineers Report for Specsavers Preston

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  • Engineers Report Catcliffe

    An example of an Engineers Report for Specsavers Catcliffe

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  • Engineers Report Buckingham

    An example of an Engineers Report for Specsavers Buckingham

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For more information about our past experience, please contact us